Cancellation & Refund Policy

KineticDesq is sold as a one-time purchase (not a subscription). This policy explains when a refund is available.

No subscription, nothing to cancel

Your purchase unlocks KineticDesq permanently on the device(s) covered by your license. There is no recurring charge and no subscription to cancel.

Refunds

Refunds are issued only where KineticDesq does not work as described — for example, the license fails to activate, a paid feature is broken, or the app does not run on a supported, up-to-date macOS 14+ system. Refunds are not issued for change of mind, incompatibility with unsupported/outdated macOS versions, or misuse of the license.

To request a refund, contact darpanneve3@gmail.com with your order/payment reference and a description of the defect. Approved refunds are processed to the original payment method within 5–7 business days.

Contact

See the Support page for full contact details.